Frequently Asked Questions

Everything you need to know about our premium denim and services.

What makes raw denim different from regular jeans?

Raw denim is unwashed and untreated after the dyeing process. This allows the fabric to mold to your body over time, creating unique fades and a custom fit that reflects your lifestyle.

How should I choose the right size?

Since raw denim often shrinks or stretches, we recommend checking our detailed size guide on each product page. For unsanforized denim, we generally suggest sizing up to account for initial shrinkage.

How often should I wash my raw denim?

To achieve the best high-contrast fades, many enthusiasts wait 6 months before the first wash. However, you can wash them whenever they are dirty; just be sure to wash inside out in cold water and hang dry.

What is your return policy?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that hemmed or customized jeans are final sale.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please be aware that customs duties may apply.

Are your products ethically manufactured?

Absolutely. We partner exclusively with heritage mills in Japan and the USA that prioritize sustainable practices and fair labor conditions for all workers.